Industry 5.0 and Business model innovation in SMEs: an explorative study on the Role of Competence Centers in Italy

BUSINESS MODEL INNOVATION

Industry 5.0 and Business model innovation in SMEs: an explorative study on the Role of Competence Centers in Italy

Beatrice Ietto - Chiara Ancillai - Andrea Sabatini - Gian Luca Gregori Elias Carayannis

Objectives. As Industry 4.0 keeps affecting manufacturing industries, yet researchers from different fields have started to raise concerns on how Industry 4.0 technologies are implemented. Particularly, notwithstanding their tremendous potential of improving the overall production system performance, if they are not used for wider social implications, they might threaten human and societal well-being (Friedman and Hendry, 2019; Kaasinen et al., 2020; Skarlatidou et al., 2019; Wang, 2017). These new technologies can indeed improve production efficiency, while enhancing employees’ capabilities and overall well-being (Pinzone et al., 2020). Yet, although human centricity has been a central component of the Industry 4.0 paradigm (Kaasinen et al., 2020; Zolotová et al, 2020), there is still concern on how the combination of technical solutions and organization of work will evolve in manufacturing. For instance, new socially sensitive challenges are increasingly sparkling up across researchers advancing concerns such as blue-collar workers replacement (Kiel et al., 2017). 

#Business model innovation #Competence Centers #Industry 4.0 #Industry 5.0 #low-tech SMEs