Agilità nella logistica delle emergenze. Le imprese apprendono dalle organizzazioni umanitarie
Obiettivo del paper: Il presente contributo indaga quali opportunithanno le imprese di imparare lagilitdella supply chain dal settore umanitario nella gestione delle emergenze, al fine di incrementare la propria competitività.
Metodologia: Per indagare la domanda di ricerca si sono svolte una review della letteratura e unindagine empirica di natura esplorativa, con metodologia qualitativa basata sullo studio di casi. In particolare, nella parte empirica si approfondita liniziativa dei Logistics Emergency Teams, il primo e unico caso a livello internazionale di partnership tra un gruppo dimprese logistiche e il settore umanitario nellorganizzazione logistica delle operazioni di risposta alle emergenze.
Risultati: La letteratura e la realtoperativa analizzate mettono in evidenza che le imprese possono realmente cogliere lopportunitdi apprendere lagilitdalle best practice umanitarie. Ciavviene cooperando nelle operazioni di risposta a un disastro, nella fase di primo soccorso, e condividendo concretamente – a livello operativo e strategico – obiettivi, principi e linee-guida dellagilitimplementati nella supply chain umanitaria.
Limiti della ricerca: Questo studio esplorativo, pur avendo fornito spunti inediti sul tema, necessita di essere ampliato nella parte empirica, con ulteriori interviste agli esponenti delle imprese logistiche coinvolte.
Implicazioni pratiche: Lesperienza che le imprese fanno durante la collaborazione col settore umanitario non solo contribuisce alla migliore riuscita dellintervento di soccorso, ma potenzia la capacitcompetitiva delle singole imprese, se queste riescono a far proprie e trasferire le competenze apprese nella gestione ordinaria della propria supply chain commerciale.
Originalità del paper: La prospettiva indagata nella presente ricerca assai originale negli studi accademici e professionali; solo recentemente, infatti, si sta ponendo attenzione su cosa le imprese possano apprendere dal settore umanitario, mentre nel passato lenfasi era posta specialmente sul processo inverso di apprendimento.
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