Creatività organizzativa e generazione di conoscenza: il contributo della teoria dei sistemi cognitivi

The purpose of the essay is to analyze the relationships between creativity and knowledge management in the firm. Assuming that a firm is an autopoietic cognitive system, it is maintained that firms, like all social systems, are creative insofar as they are able to evolve. Since cognitive systems tend towards homeostasis – that is to say, to confirm their successful knowledge sets -, to be creative and to generate new knowledge firms should manage perturbations, produced by the environment or self-generated. As a consequence, the essays conclusion is that the management of creativity and knowledge generation is based on the active generation of crises and the crises leverage within the firm.

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